FAQ

• What is an Emotional Support Animal?

An Emotional Support Animal (ESA) is an animal that provides comfort and symptom relief to an individual with a qualifying mental health condition. ESAs support emotional well-being through their presence but are not trained to perform specific tasks like service animals.

• Who qualifies for an ESA?

An individual may qualify if they have a mental or emotional health condition that substantially impacts daily functioning and if the presence of the animal helps reduce symptoms. Qualification is determined through a clinical evaluation.

• What is the difference between an ESA and a service animal?

ESA's help with comfort and wellbeing, but do not have the same training or protections as service animals. See this chart for a more detailed breakdown.

• Does my ESA need special training?

No. ESAs are not required to have specialized training. However, they must be manageable and behave appropriately in housing environments.

• Does my ESA need to be registered?

No. There is no legitimate state or federal ESA registry. Valid documentation comes from a licensed mental health professional following an evaluation.

• What if my animal has a history of aggression?

Animals with a history of aggression or that pose a direct threat may not be appropriate for ESA designation.

• Can you write a letter for multiple animals?

Typically, only one ESA is recommended per household, as additional animals are rarely clinically justified.

• How does this work?

Before your consultation, you’ll complete intake forms to help me understand your needs. During the 30-minute clinical interview, we’ll review your forms, discuss your mental health history and current symptoms, and explore the therapeutic role of your animal. If an ESA is clinically appropriate, documentation will be provided at the conclusion of the consultation.

• How much does it cost?

The total cost for the ESA consultation, including the clinical interview and documentation, is $100. Payment is required prior to the delivery of any documentation.

• Do I need a prior diagnosis?

A prior diagnosis is not required. However, if you have any existing diagnoses, please share them in your intake forms or during the consultation, as they may provide helpful context.

• What if I do not qualify?

If you do not qualify for an ESA, I will provide referrals or alternative recommendations to help you access other forms of support.

• Will you prescribe medication or provide ongoing therapy?

No. This service is limited to ESA evaluations and documentation only. Referrals will be provided for ongoing therapy or medication management upon request.

• What does an ESA letter legally allow?

A valid ESA letter allows individuals to request reasonable accommodation in housing settings under federal fair housing laws.

• Are landlords required to accept ESA letters?

Housing providers must consider reasonable accommodation requests under fair housing laws, though certain exemptions apply.

• Can a landlord deny my ESA?

A landlord may deny an ESA request if the animal poses a direct threat, causes substantial damage, or if the housing provider qualifies for a legal exemption.

• Are pet fees waived for ESAs?

Pet fees and pet rent generally do not apply to approved ESAs. However, tenants remain responsible for any damage caused by the animal.